What is water damage restoration software?
Water damage restoration software is the job-management tool a water mitigation or restoration company uses to run its work. It books emergency water calls, sends crews to the property, records moisture readings and drying progress, produces photo documentation for the insurance claim, and handles the repair quote, the invoice and the payment.
Clevra is restoration job management software and water mitigation software for the business side of it:
- Scheduling and dispatch: emergency water removal, daily drying checks, demolition and rebuild visits on one board
- Drying logs: a moisture reading form on the phone at every visit, with photos, turned into a PDF
- Photo documentation: before, during and after photos and signatures in each report
- Repair quotes: drywall, flooring, cabinets and rebuild work priced and signed online
- Invoices and payments: bill the mitigation, collect by card, or record a check on site
- Referral tracking: record which plumber, property manager, insurance agent or adjuster sent you each job
Water mitigation vs. water damage restoration
Water mitigation stops the damage from spreading: emergency water removal, water extraction, moving contents and structural drying. Water damage restoration, or water damage repair, fixes what the water ruined: drywall, flooring, cabinets and paint. Some companies do both, some only mitigate and hand the rebuild to a contractor.
In Clevra, run each phase as its own job for the same customer, with its own line items, visits and reports. Send the rebuild quote while the drying job is still open, so the signature is in before the fans come out.
Emergency water removal and drying checks on one board
Water calls don't wait. Customers search for water damage restoration near me or emergency water removal near me and call the first company that answers. Once you're on site, the job turns into days of drying checks.
On the desktop calendar you book the emergency call, then a visit for each drying check, and drag them around as the job moves. Your techs see their own day in their phone's browser, with each stop's address. You see every crew's day from yours.
When you book a visit, Clevra sends the customer a confirmation, and the day before, a reminder. Both go by email, and by text on Pro and up for customers who opt in. New leads can also request a time through your online request form, which drops them in your inbox.
What Clevra isn't: a 24/7 answering service, a GPS truck tracker or an equipment tracker. You answer the after-hours phone, plan the day on the board, and note which dehumidifiers and air movers are on site in the job notes.
Drying logs and moisture readings at every visit
Clevra's work forms turn each drying check into a dated record with readings, photos and the tech's signature. Fill out the drying log form on every visit, and each visit's report emails to your customer as a PDF.
What a water damage drying log usually covers:
- Loss details: date of loss, source of water, category and class of water damage
- Affected areas: rooms, materials and square footage
- Moisture readings: readings by location and material, compared with a dry standard
- Atmospheric readings: temperature and relative humidity inside, outside and in the affected area
- Equipment: how many air movers, dehumidifiers and air scrubbers are running, and where
- Photos: the source, the damage, the moisture meter readings and the equipment set-up
- Sign-off: the technician's signature and the customer's
Many restoration companies follow the IICRC S500 standard for water damage restoration. Build your Clevra forms around the readings your standard and your adjusters ask for. Work forms come with Pro and Business.
About moisture mapping: Clevra doesn't draw floor plans or moisture maps. Mark the readings on a photo or a sketch and add it to the report.
Water damage documentation for insurance claims
Most water jobs turn into a water damage insurance claim. The adjuster wants to see the cause, the category of water, the affected areas, the daily readings and the photos before they approve the bill.
Your Clevra reports give them that, one dated PDF per visit with your company name. Email them to your customer, download them to forward to the adjuster, and attach any other files up to 25 MB, such as your estimate from your estimating software, to the job.
What Clevra doesn't do: connect to insurance estimating software or bill insurance carriers directly. Send the invoice to whoever pays you: the homeowner, the property manager or the contractor.
Flooded basements, sewage cleanup and storm surges
- Flooded basement cleanup: extraction, carpet and pad removal, drying and dehumidification, often after a sump pump failure or a storm
- Flood restoration: storm and groundwater flooding, where the volume of calls jumps overnight. Book every job on the board and move crews in one drag
- Sewage cleanup: category 3 water that needs removal of porous materials, cleaning and disinfecting. Build a separate report for it
- Clean water losses: burst supply lines, water heaters and appliance leaks, usually the fastest to dry
Whatever your customers call it, water damage cleanup, water mitigation or water restoration, word your line items the way they search for them.
Quote the rebuild while the fans are still running
The drywall is cut at two feet, the hardwood is cupped and the lower cabinets are swollen. The homeowner wants to know what the repair will cost.
Open the customer in Clevra, start a quote and add the line items: drywall, insulation, flooring, baseboards, cabinets, paint. Send it for digital signature, and the customer signs online from their own phone.
Once they approve, the quote's line items carry over to the rebuild job, so nothing gets typed twice.
Invoice the mitigation. Get paid without the chase.
Drying done. Tap "Generate Invoice" on the job and its line items carry over. Add the equipment days, the extraction and the materials removed, then email it to the customer. On Pro and up, customers who opt in to texts also get a heads-up by SMS.
Customers pay by card from the link in the invoice. Paid by check? Your tech records it on the invoice. Turn on automatic overdue reminders on Pro and up, or send a reminder with one tap, so you're not chasing the deductible for months.
Track every referral. Know your pipeline.
Water damage restoration runs on referrals: plumbers who find the leak, property managers, insurance agents and adjusters.
Set the referring company as each new customer's lead source, and the lead source report on Pro and up shows who sends you the most work. Clevra's CRM gives you a real sales pipeline for the rebuild quotes that follow, from new request to won or lost, and you can rename the stages to match how you sell.
Mold after the water? See Clevra for mold remediation. Find the leak first? See Clevra for leak detection. Plumbing repairs too? See Clevra for plumbers.
Crew time and certifications in the same app
Mitigation crews work long, uneven days. Techs clock in and out from their phone, or you add time by hand. Approve timesheets, confirm the pay period and export it for payroll.
Keep each tech's IICRC certificates and training records on their profile, so you're not digging through email when an adjuster or a property manager asks.
Water damage restoration software for Canadian companies
Clevra works the same way for Canadian restoration companies as for US ones: emergency calls, drying logs, photo reports, quotes, invoices and payments. Online card payments currently run in US dollars.
In Quebec, where a water loss is a dégât d'eau and customers search for nettoyage après inondation, write your line items and reports in French so they match what your customers and their insurer ask for.
Built for restoration budgets. No per-user fees. No setup fees.
Water damage restoration software priced for one truck or a whole fleet:
- Free, $0 forever: 1 seat. Owner-operator water mitigation business.
- Pro, $39/mo: up to 5 seats. Small restoration company with a crew or two.
- Business, $79/mo: up to 15 seats. Mitigation and rebuild crews under one roof.
- Custom, talk to us: unlimited seats. Established restoration operations.
Pro and Business prices are per month, billed annually. No per-user fees. No setup fees. Payments processed via Stripe at standard card rates.
Last updated: October 2026
